{"id":832,"date":"2025-11-10T23:01:29","date_gmt":"2025-11-10T23:01:29","guid":{"rendered":"https:\/\/janemade.pt\/?page_id=832"},"modified":"2025-11-10T23:15:39","modified_gmt":"2025-11-10T23:15:39","slug":"politica-de-devolucao-e-reembolso","status":"publish","type":"page","link":"https:\/\/janemade.pt\/en\/politica-de-devolucao-e-reembolso\/","title":{"rendered":"Pol\u00edtica de devolu\u00e7\u00e3o e reembolso"},"content":{"rendered":"<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Conditions for Returns<\/strong><\/h3>\n\n\n\n<p><strong>Since our items are customized to<\/strong>We only accept returns or exchanges of personalized items if they are defective, damaged, incomplete, or incorrect.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Refunds<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Term<\/strong>Refunds will be processed within\u00a0<strong>14 days<\/strong>\u00a0after inspection of the returned product and notification of resolution.<\/li>\n\n\n\n<li><strong>Amount Refunded<\/strong>:\n<ul class=\"wp-block-list\">\n<li>This only includes the value of the returned products.<\/li>\n\n\n\n<li>The cost of transportation will be refunded.\u00a0<strong>only if the reason for the return is Jane Made&#039;s responsibility.\u00a0<\/strong>(e.g., incorrect or damaged product).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Payment Method<\/strong>:\n<ul class=\"wp-block-list\">\n<li>The refund will be processed using the same payment method used for the purchase.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Delays in Reimbursement<\/strong>:\n<ul class=\"wp-block-list\">\n<li>If there are any delays, we recommend checking with your bank before contacting us by phone.\u00a0<strong>+351 910872929<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Damaged or Defective Items<\/strong><\/h3>\n\n\n\n<p>If you receive a damaged, defective, or incorrect product:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please contact us immediately so we can resolve the issue at no additional cost.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Questions or Support<\/strong><\/h3>\n\n\n\n<p>If you have any questions about returns, exchanges or refunds, please contact us via email.&nbsp;<strong><a href=\"mailto:geral@theaidahomeliving.com\">h<\/a><a href=\"mailto:ello@janemade.pt\">ello@janemade.pt<\/a><\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Condi\u00e7\u00f5es para Devolu\u00e7\u00f5es Como os nossos artigos s\u00e3o personalizados apenas aceitamos devolu\u00e7\u00f5es ou trocas de artigos personalizados se apresentarem defeitos, danos, estiverem incompletos ou incorretos. Reembolsos Itens Danificados ou Defeituosos Se receber um produto danificado, com defeito ou incorreto: D\u00favidas ou Suporte Se tiver alguma quest\u00e3o sobre devolu\u00e7\u00f5es, trocas ou reembolsos, contacte-nos atrav\u00e9s do e-mail&nbsp;hello@janemade.pt.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_eb_attr":"","footnotes":""},"class_list":["post-832","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/janemade.pt\/en\/wp-json\/wp\/v2\/pages\/832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/janemade.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/janemade.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/janemade.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/janemade.pt\/en\/wp-json\/wp\/v2\/comments?post=832"}],"version-history":[{"count":0,"href":"https:\/\/janemade.pt\/en\/wp-json\/wp\/v2\/pages\/832\/revisions"}],"wp:attachment":[{"href":"https:\/\/janemade.pt\/en\/wp-json\/wp\/v2\/media?parent=832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}